We Deliver
Bespoke ICT
Solutions
Tailored to meet your unique business challenges and opportunities.
Robust Support
Services
Ensuring your systems operate at peak performance around the clock.
Strategic Advisory
Services
Guiding your technology decisions to align with business objectives.
Innovative Service
Delivery
Our Services
Service Desk | Your 24/7 ICT Support Partner
We deliver round-the-clock support through our state-of-the-art Service Desk. Operating 24 hours a day, 7 days a week, 365 days a year, our always-on support system ensures your business never stands still.
Key features we deliver
ITIL-Aligned Solutions:
Our service processes adhere to industry-best practices, ensuring efficient and effective support.
Centralised Management:
We provide a single point of contact for all your IT support needs, streamlining communication and issue resolution.
Comprehensive Incident Tracking:
From initial report to final resolution, we meticulously track every IT incident.
Auditable Processes:
Our transparent approach allows for clear visibility into support activities and outcomes.
Intelligent Escalation:
We ensure that complex issues are swiftly directed to the appropriate experts for rapid resolution.
Knowledge Management:
We continuously learn and improve, building a robust knowledge base to enhance our support capabilities.
By delivering this comprehensive Service Desk solution, Silver Solutions empowers you to focus on your core business, secure in the knowledge that your IT infrastructure is in expert hands. Let us deliver the peace of mind that comes with knowing support is always just a call away.
Previous Work
Client
Silver Solutions
Year
2020
Category
Support
Location
Gauteng
Network Services | Delivering Seamless Connectivity
At Silver Solutions, we deliver a comprehensive, multi-disciplined network solution designed to keep your business connected and thriving in the digital landscape. Our expert team ensures your network infrastructure operates at peak performance, providing the robust foundation your business needs to succeed.
Key features we deliver
Cross-Network Configuration:
Our solutions seamlessly integrate various network components, ensuring smooth data flow across your entire infrastructure.
Comprehensive Hardware Support:
From switches and routers to access points and advanced network appliances, we provide expert support for all your network hardware.
Proactive Maintenance:
We don't just fix problems; we anticipate and prevent them, minimising downtime and maximising productivity.
Scalable Solutions:
As your business grows, our network services evolve with you, ensuring your connectivity always meets your needs.
Security Integration:
We build security into every aspect of your network, safeguarding your data and operations.
Performance Optimisation:
We continuously monitor and fine-tune your network for optimal speed and reliability.
By delivering this all-encompassing Network Services solution, Silver Solutions ensures your business enjoys uninterrupted connectivity. We handle the complexities of your network infrastructure, allowing you to focus on what you do best - driving your business forward.
Previous Work
Client
Silver Solutions
Year
2019
Category
Network, Application, AI
Location
South Africa
ROI
62%
Hosting & Data Centre | Delivering Enterprise-Grade Solutions
At Silver Solutions, we deliver robust, scalable hosting solutions designed to meet the demanding needs of modern businesses. Our state-of-the-art infrastructure provides a secure, reliable foundation for your critical applications, websites, email systems, and more.
Key features we deliver
Innovative Infrastructure:
Leverage our advanced technology to power your digital presence without the overhead of managing your own data centre.
Comprehensive Hosting Solutions:
From web applications to complex email systems, we provide tailored hosting services to meet your specific needs.
Rigorous Service Level Agreements (SLAs):
We commit to industry-leading uptime and performance standards, ensuring your operations run smoothly around the clock.
Advanced Security Services:
Our specialised security measures safeguard your data and applications, providing peace of mind in an increasingly complex digital landscape.
Scalability On Demand:
As your business grows, our solutions grow with you, ensuring you always have the resources you need.
24/7 Monitoring and Support:
Our expert team continuously monitors your hosted services, proactively addressing potential issues before they impact your business.
Data Backup and Recovery:
We implement robust backup solutions and disaster recovery plans to protect your valuable data.
By choosing Silver Solutions for your hosting and data centre needs, you're not just renting server space - you're partnering with a team dedicated to delivering the highest standards of performance, security, and reliability.
Previous Work
Client
Silver Solutions
Year
2020
Category
Hosting, Support, Cloud
Location
South Africa
ROI
45%
AI and Analytics | Delivering Intelligent Solutions for Business Excellence
At Silver Solutions, we deliver cutting-edge Artificial Intelligence (AI) and Analytics solutions tailored to propel your business into the future. Our expert team ensures proper planning and implementation, guiding you through every step to create the optimal model for your unique business needs.
Bespoke AI Solutions:
We design and implement AI systems that align perfectly with your business objectives, enhancing decision-making and operational efficiency.
Advanced Analytics:
Our analytics solutions transform raw data into actionable insights, driving informed business strategies.
Strategic Planning:
We work closely with you to develop a comprehensive AI and analytics roadmap, ensuring long-term success and ROI.
Technology Partnership:
As your trusted technology partner, we guide you through the complex landscape of AI and analytics, helping you make informed choices.
Seamless Integration:
We ensure our AI and analytics solutions integrate smoothly with your existing systems, minimising disruption and maximising value.
Continuous Optimisation:
Our team continuously refines and optimises your AI models, ensuring they evolve with your business needs.
Ethical AI Practices:
We prioritise responsible AI development, ensuring your solutions are not only powerful but also ethical and transparent.
By choosing Silver Solutions for your AI and Analytics needs, you're not just implementing technology – you're gaining a partner committed to delivering intelligent solutions that drive your business forward.
Previous Work
Client
Silver Solutions
Year
2018
Category
Talent, Support, AI
Location
Mpumalanga
Cabling and Advanced Infrastructure Services | Delivering Comprehensive ICT Foundations
At Silver Solutions, we deliver a total solution for your ICT infrastructure needs, covering every aspect from design and build to ongoing support. Our comprehensive approach ensures a robust, scalable, and efficient foundation for your technology ecosystem.
Key features we deliver
Bespoke Design:
Tailored ICT infrastructure solutions designed to meet your specific business requirements and future growth plans.
Cutting-Edge Network Communications:
State-of-the-art structured cabling and fibre optic solutions for seamless connectivity.
Data Centre Excellence:
From access flooring to environmental controls, we create optimal environments for your critical IT assets.
Power Resilience:
Uninterrupted power supply (UPS) systems and alternative power solutions to keep your operations running 24/7.
Advanced Security:
Integrated CCTV and access control systems to safeguard your physical infrastructure.
Environmental Optimisation:
Efficient cooling and ventilation solutions to ensure peak performance of your IT equipment.
Building Systems Integration:
Seamless construction and management of ICT-related building systems.
Civil Works Expertise:
Comprehensive civil engineering services to support your ICT infrastructure projects.
Ongoing Support:
Proactive maintenance and rapid response services to keep your infrastructure operating at peak efficiency.
By choosing Silver Solutions for your Cabling and Advanced Infrastructure Services, you're not just getting a provider – you're gaining a partner committed to delivering a holistic, future-proof ICT foundation.
CLOUD SERVICES (IaaS)
Infrastructure
as a Service
Highest availability & security
Self-service environment
Hosted virtual servers
Tiered storage
Snapshot backups
Multi-data centre deployment
CLOUD SERVICES (SaaS)
Software as a
service
Enterprise data security
99.9% availability
Hosted mailboxes
Attractive subscription benefits
Mail archiving
Self-service portal
CLOUD SERVICES (PaaS)
Platform as a
service
Powerful features
Flexible management options
Hosted document collaboration
Database as a Service DBaaS
Synchronisation with local data centres
Backup on all devices
At Silver Solutions, we're more than service providers; we're your technology partners, committed to delivering tomorrow's innovations today.
